Shipping & Returns Policy
Shipping Information
Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking details once your order is dispatched.
Shipping Options & Delivery Times
We offer the following shipping methods:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7 business days | Calculated at checkout |
| Expedited Shipping | 2-3 business days | 12.99(Freeonordersover12.99(Freeonordersover150) |
| International Shipping | 7-15 business days | Varies by destination |
Free Shipping
Enjoy free standard shipping on all orders over $150 CAD within Canada.
International Orders
- Duties and taxes are the responsibility of the recipient.
- Delivery times may vary due to customs processing.
Order Tracking
Track your package using the link in your shipping confirmation email or via your account at foreveryourlingerie.com.
Returns & Exchanges
Return Policy
- 30-day return window from the delivery date.
- Items must be unworn, unwashed, and in original packaging with tags attached.
- Proof of purchase required.
Non-Returnable Items
For hygiene reasons, we do not accept returns on:
- Swimwear
- Bodysuits
- Sale & clearance items (marked “Final Sale”)
How to Return
- Log in to your account at foreveryourlingerie.com.
- Go to “Order History” and select the item(s) for return.
- Print the prepaid return label (Canada only).
- Ship your return within 7 days of approval.
Refund Process
- Refunds are processed within 5-10 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds are issued to the original payment method.
Exchanges
We offer size exchanges (subject to availability). To request an exchange:
- Initiate a return for the original item.
- Place a new order for the desired size.
Damaged or Defective Items
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery.
- Provide photos of the issue.
- We’ll arrange a replacement or refund.